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Why brands are approaching UGC creators

Let's begin with


What is a UGC creator ?


A User-Generated Content (UGC) creator is someone who creates content related to a brand, product, or service and shares it on social media or other online platforms. UGC creators are typically customers, fans, or followers of the brand who create content voluntarily and share it on their own social media channels, often using branded hashtags or tagging the brand.

UGC creators can create various types of content, such as photos, videos, reviews, testimonials, and blog posts. They are often highly engaged with the brand and can help to build a sense of community and loyalty among other customers.

Brands often work with UGC creators to leverage their content in their marketing campaigns, showcasing the authenticity and quality of their products or services. By featuring UGC in their marketing efforts, brands can increase engagement rates, reach new audiences, and build trust with potential customers. UGC creators are an important part of many brands' marketing strategies, as they provide a unique perspective and authentic content that resonates with their target audience.

Why brands are approaching UGC creators.


Brands are approaching User-Generated Content (UGC) creators for several reasons:

  1. Authenticity: UGC is considered more authentic than branded content, as it is created by real customers and fans of the brand. This helps to build trust with potential customers and can result in higher engagement rates and sales.

  2. Cost-effective: Working with UGC creators can be more cost-effective than producing branded content in-house or through traditional marketing channels. UGC creators often create content at little to no cost to the brand, and brands can leverage this content across multiple marketing channels.

  3. Reach: UGC creators often have a highly engaged following on social media, which can help brands reach new audiences and increase their overall reach.

  4. Creativity: UGC creators can bring a fresh perspective and creative ideas to a brand's marketing campaigns. This can result in more engaging and effective content that resonates with the brand's target audience.

  5. Community-building: By working with UGC creators, brands can build a sense of community and loyalty among their customers. UGC creators feel valued and appreciated by the brand, which can result in increased brand advocacy and loyalty.


Brands that hire UGC creators


Here are a few examples of brands that have successfully hired UGC creator


GoPro: GoPro, a company that produces action cameras, has a large community of UGC creators who use their cameras to capture exciting moments and share them on social media. GoPro often features this user-generated content on their own social media channels, showcasing the versatility and quality of their products.


Coca-Cola: Coca-Cola has launched several UGC campaigns over the years, including their "Share a Coke" campaign, which encouraged customers to share photos of themselves with personalized Coke bottles. The brand also launched the #RefreshtheFeed campaign in 2020, which encouraged customers to share positive and uplifting content on social media during the COVID-19 pandemic.


Airbnb: Airbnb has launched several UGC campaigns that showcase unique and interesting properties around the world. The brand often features user-generated content on their website and social media channels, showcasing the variety and quality of properties available on the platform.


Lululemon: Lululemon, a fitness apparel brand, has built a large community of UGC creators who share photos and videos of themselves working out in Lululemon clothing. The brand often features this user-generated content on their own social media channels, showcasing the quality and performance of their products.


Starbucks: Starbucks has launched several UGC campaigns over the years, including their "White Cup Contest" which encouraged customers to decorate their Starbucks cups and share photos on social media. The brand also launched the #RedCupContest campaign during the holiday season, which encouraged customers to share photos of themselves with the iconic red Starbucks cups.



UGC in 2023


In 2023, UGC is likely to continue to play an important role in marketing strategies for brands across various industries. With the increasing importance of authenticity and transparency, UGC provides a unique opportunity for brands to showcase their products and services through the lens of their customers.


However, there may be some changes in the way UGC is used and created. Here are some potential trends for UGC in 2023:


Video content: Video content is becoming increasingly popular, and UGC creators may shift their focus towards creating more video content. Brands may also invest in video content creation tools to make it easier for customers to create and share videos related to their products or services.


Virtual and augmented reality: As virtual and augmented reality technology continues to evolve, UGC may also evolve to include more immersive and interactive experiences. Brands may create virtual and augmented reality experiences that allow customers to create and share UGC in new and exciting ways.


Niche communities: UGC may become more niche-focused, as brands look to engage with specific communities and demographics. Brands may seek out UGC creators who have a strong following within a particular niche, such as a specific hobby or interest.


UGC curation: As the volume of UGC continues to grow, brands may invest in tools and technology to curate and manage UGC more effectively. This may involve using AI-powered tools to identify and analyze UGC, or using community management platforms to engage with UGC creators and manage UGC content.


Overall, UGC is likely to continue to evolve and play an important role in marketing strategies for brands in 2023 and beyond. Brands that can effectively leverage UGC to create authentic, engaging, and relevant content are likely to see increased engagement rates, reach, and brand loyalty.

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